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Contract Hire - Vehicle Maintenance

All new vehicles include a full UK Manufacturer's warranty as standard and at least 12 months roadside assistance and recovery. Additional years AA or RAC breakdown cover can be added to the contract if required.

For complete cover and peace of mind a maintenance package can be included in the contract for a fixed monthly fee, and by using our partners Autoserve a maintenance contract often minimizes you’re service and maintenance costs saving you money throughout the contracted life of your vehicle..

All maintenance packages include all routine servicing, replacement tyres (fair wear and tear) tyre punctures, warranty claim handling, accident management, free courtesy car on the day of vehicle service subject to availability.

Autoserve aim to make the process of booking a service, MOT or repair both simple and hassle free by offering a single telephone number to arrange all servicing and repairs and by using only approved garages they ensure that drivers receive the highest level of service, minimising any disruption to their working day. Below we have put together a list of Frequently Asked Questions covering maintenance contracts:

What happens in the event of a breakdown?

If you included maintenance in the contract you will receive a maintenance contact number from Autoserve who will book the vehicle into a local approved garage and you may also be able to request free vehicle collection and delivery.

What happens when I need a vehicle serviced or repaired?

If you included maintenance in the contract you will receive a maintenance contact number from the finance company from which you can book the vehicle into a local approved garage. Upon request you may also be able to request free vehicle collection and delivery.

What happens if my windscreen is damaged?

Unfortunately glass replacement is not included in any maintenance contract.

What if I need a replacement vehicle?

If your contract included an optional relief vehicle then this can be arranged by calling the maintenance number provided by the Autoserve. Without a relief vehicle option a hire car can be arranged at preferential rates through the finance company.

What if I need an MOT?

Please call the maintenance contact number provided to arrange booking your vehicle in for an MOT.

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